Who we are
Suggested text: Our website address is: https://elsolar.co.za.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Privacy Policy
Effective Date: November 2023
Welcome to EL Solar Solutions! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect:
- Personal Information: We may collect personal information such as names, addresses, email addresses, and phone numbers. This information is collected when voluntarily provided by you through our website, during consultations, or in other interactions.
- Usage Information: We may gather information about how you use our website, including IP addresses, browser types, and pages visited. This information helps us enhance our services and user experience.
How We Use Your Information:
- Providing Services: We use your personal information to deliver the services you request, such as solar installations, energy analysis, and electrical wiring.
- Communication: We may use your contact information to send important updates, promotions, or newsletters. You can opt-out of these communications at any time.
- Improving Services: Your usage information helps us analyze trends, track user activities, and enhance our website’s performance.
Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
Your Choices:
You have the right to review and request corrections to your personal information. You can opt-out of marketing communications by following the unsubscribe instructions provided in each email.
Security:
We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
Changes to Privacy Policy:
We may update this Privacy Policy periodically. Your continued use of our services after any changes are made will constitute acceptance of those changes.
Contact Us:
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
EL Solar Solutions
Address: 22 Greenstone Drive unit 511
Email: info@elsolar.co.za
Phone: +27 82 563 0326
Thank you for choosing EL Solar Solutions!
